A lot of hardship and wasted time in the office can be stopped with effective communication.

Clarity: be clear with your message, keep it simple

Concise: Use the least amount of words possible. Saves time for sender and receiver and makes you think of your message in a clearer way

Correct: Accurate facts and figures, Proper use of grammar, spelling and Language.

Complete: Must convey all the facts required by the receiver

Consideration: Consider the receiver and their requirements

Concrete: Be definite and specific, not vague

Courtesy: Think about the receiver and their viewpoint and be respectful

Pat Falvey

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